Privacy Policy

Privacy Policy Last Updated: May 1, 2025

Dental Marketing LLC ("us", "we", or "our") operates https://meetperla.com (the "Site"). This Privacy Policy outlines our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information solely for providing and improving our Site. By accessing or using the Site, you consent to the collection and use of your information in accordance with this policy. Terms not defined here shall have the meanings specified in our Terms of Use.

Information Collection and Use

While using our Site, you may be asked to provide certain personally identifiable information, including but not limited to your name, email address, postal address, and phone number ("Personal Information"). This information is used to contact or identify you, as well as to improve our service delivery.

Log Data

As is standard with website operations, we collect information your browser transmits whenever you visit our Site ("Log Data"). This Log Data includes details such as your IP address, browser type and version, the specific pages you visit on our Site, the date and time of your visit, the duration spent on these pages, and other analytical data.

Cookies

Cookies are small data files containing an anonymous unique identifier. These cookies are sent from our Site to your browser and stored on your device's hard drive. We utilize cookies to enhance user experience, gather site usage data, and improve service. You have the option to instruct your browser to refuse all cookies or alert you when a cookie is being sent. Note, refusing cookies may limit your ability to fully use certain features of our Site.

Google Analytics and Remarketing

Our Site uses Google Analytics and Google's remarketing services. Google, a third-party vendor, uses cookies (including the DoubleClick cookie) to serve ads based on previous visits to our Site and other internet sites.

You may opt out of Google's interest-based advertising by visiting Google's Ads Settings page. We recommend the Google Analytics Opt-out Browser Add-on to prevent your data from being utilized by Google Analytics.

Communications

We may use your Personal Information to contact you with newsletters, promotional materials, marketing communications, or other information we believe may interest you. You can opt out of these communications by following the unsubscribe instructions included in emails sent by us.

SMS Communication

If you complete a webform and request contact, you consent to receiving communications from us via SMS. SMS will be used to provide relevant updates, responses to inquiries, and promotional information, contingent on your consent.

Opt-Out of SMS

You can stop receiving SMS messages by replying "STOP" at any time. We are committed to respecting your choice regarding communications.

Data Charges

Standard messaging and data rates may apply for SMS messages according to your mobile carrier. We are not responsible for any charges incurred as a result of SMS communications.

Use of Phone Numbers

Your phone number will be exclusively used for SMS communications related to our services and will not be shared, sold, or disclosed to third parties without explicit consent.

Business Transactions

If Dental Marketing LLC is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide advance notice prior to the transfer, at which point your data will be governed by a new Privacy Policy.

Security

Protecting your Personal Information is important to us. Although we implement commercially reasonable safeguards to secure your data, please remember that no method of electronic storage or internet transmission can guarantee absolute security.

Links to Third-Party Sites

Our Site may feature links to external websites not operated by us. Clicking these links directs you to third-party websites, whose privacy policies we strongly encourage you to review. Dental Marketing LLC has no control over and assumes no responsibility for third-party privacy practices or content.

Payment Processing

Dental Marketing LLC utilizes third-party payment processors (the "Payment Processor") for transactions on the Site. By using our services, you agree to abide by the Payment Processor's Merchant Services Agreement and other applicable payment processing terms. Clients using Stripe must review and accept Stripe’s terms and conditions, available here.

Changes to This Privacy Policy

Dental Marketing LLC may update this Privacy Policy periodically. Updates will be posted directly on the Site, and users are encouraged to review this policy regularly for any changes.

Terms of Use

Terms of Use Last Updated: May 1, 2025

Welcome to meetperla.com ("Perla" or "Website"), owned and operated by Dental Marketing LLC ("Dental Marketing"). By accessing or using our Website, you agree to these Terms of Use.

1. Services. Perla provides AI-powered call monitoring and analysis services (the "Services") to dental practices and other applicable users ("Users"). Services provided are detailed on individual user agreements or plans selected via the Website.

2. Acceptance and Modification of Terms. By accessing this Website, you accept these Terms of Use. Dental Marketing reserves the right to modify these Terms at any time. Updates will be posted on this page, and continued use after updates indicates acceptance of changes.

3. Termination. Dental Marketing may terminate your access to Perla or its Services at any time, with or without notice, for violations of these Terms or other reasons at its discretion. Users may terminate services subject to individual service agreements.

4. Fees and Payments. Users agree to pay all fees associated with the Services selected. Billing terms and conditions are specified in individual user agreements. No refunds or prorations will be issued for partial months or early termination unless otherwise agreed in writing.

5. Third-Party Vendors. Certain features of Perla may involve third-party vendors. Users acknowledge and agree that Dental Marketing is not liable for third-party vendor services or agreements.

6. Independent Relationship. Nothing herein establishes any partnership, employment, or agency relationship between Users and Dental Marketing. Each party is independent of the other.

7. Limitation of Liability and Indemnification. Dental Marketing will not be liable for indirect, consequential, incidental, punitive, or special damages arising from the use of Perla or the Services. Users agree to indemnify and hold harmless Dental Marketing against any claims, liabilities, damages, or expenses arising from their use of Perla.

8. Governing Law and Venue. These Terms and all related actions will be governed by the laws of the State of Florida. Any disputes must be brought in state or federal courts located in Broward County, Florida.

9. Intellectual Property. All intellectual property rights associated with Perla and its Services, including trademarks, software, design, and other content, are owned by Dental Marketing. Users are granted a limited, non-exclusive license to access and use Perla strictly according to these Terms.

10. Compliance and Data Privacy. Dental Marketing utilizes industry-standard encryption and security protocols to protect user data. Users are solely responsible for compliance with all applicable data privacy laws, including notifying customers or patients of call monitoring as legally required.

11. HIPAA Compliance. Services involving protected health information (PHI) comply with HIPAA. Users agree to uphold HIPAA obligations, including obtaining required patient consents. Dental Marketing and Users will execute separate Business Associate Agreements (BAA) when applicable.

12. Waiver of Jury Trial. Dental Marketing and Users waive the right to a jury trial in disputes arising under these Terms or use of Perla.

13. Individual Dispute Resolution. Any disputes shall be resolved individually, without resorting to class or group litigation.

14. Assignment. Dental Marketing may freely assign its rights and obligations under these Terms without User consent. Users may not assign their rights without written consent from Dental Marketing.

15. Severability. If any provision is invalidated or unenforceable, such provision shall be severed, and remaining provisions will remain enforceable.

16. Entire Agreement. These Terms constitute the complete and final agreement between Users and Dental Marketing regarding the Website and Services.

17. Detailed Client Terms. Customers subscribing to Perla’s AI-powered services are also subject to Dental Marketing LLC's full client Terms and Conditions, available on request.

Our Commitment

Privacy & Terms applies to our current and former customers and has been in effect since May 1, 2025. Because privacy is important, we pledge to work with you to protect and safeguard the security of your personal customer information. If you have any questions about this privacy policy, you may contact us by e-mail at support @ Dental Marketing LLC or by mail at Dental Marketing LLC, 1900 Glades Rd 4th Floor, Boca Raton, FL 33431